At The Kosam Collections, we prioritize the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when interacting with our website, mobile applications, and other services (collectively, the "Services").
Information We Collect
When you use our Services, we may collect the following personal information you provide directly:
- Name
- Email address
- Phone number
- Shipping address
- Payment information
By providing this information, you consent to its use and transfer as outlined in this policy.
How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To improve our products, services, and website functionality.
- To personalize your shopping experience.
- To send promotional emails and marketing communications (you can opt out anytime).
- To conduct market research and analyze trends.
Information Sharing
We do not sell your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party companies or individuals, such as shipping providers or payment processors, to facilitate our Services. These providers only access necessary information and are obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law or to protect our rights or the safety of our users.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage method is completely secure.
Your Choices
You have the right to:
- Access, correct, update, or delete your personal information.
- Opt out of receiving marketing communications from us.
To exercise your rights, contact us using the details provided below.
Children's Privacy
Our Services are not intended for individuals under the age of 16. If you believe we may have collected personal information from a child, please contact us to request its deletion.
Business Transfers
In the event of a merger, acquisition, or other change in ownership of The Kosam Collections, your personal information may be transferred to the new entity. We will ensure the same level of privacy protection is maintained.
Updates to this Privacy Policy
This Privacy Policy is effective as of January 1, 2013, and may be updated periodically to reflect changes in our practices or legal obligations. Please review it regularly.
Contact Us
For questions or concerns about this Privacy Policy, contact us at:
- Email: info@thekosam.com
- Phone: 0319 6299795